Help Desk

Do You Need a Third Party Firewall on Mac and Windows?

In today’s world, both Windows and Mac operating systems already come with a built-in firewall. When it comes to security, the built-in firewall does half the job while the firewall that comes with your preferred security suite does the rest. There’s not much reason to consider installing a standalone personal …

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Should You Defrag an SSD?

“Defrag your hard drive” has been the cure-all advice for PC performance woes since the command line was the standard interface for home computers. It’s a technique meant to improve the performance of traditional mechanical hard drives, but do you need to defrag an SSD?  These newer solid-state disks operate …

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Internet Keep Cutting Out? Here’s How to Fix It

Do you notice your laptop internet keeps cutting out? It can be frustrating to deal with, but we’ll be looking at the three major causes and solutions in this guide. Hopefully, once you have finished reading the different suggestions below, you will have identified the cause and will have found …

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DVD Drive Not Working? 5 Troubleshooting Tips

People still depend on DVD drives to access media or perform installations. And when that drive suddenly stops working, users are left in a state of panic. What causes CD/DVD drives to stop working and how do you fix the problem? There’s no need to worry. In this post, we’ll …

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6 Solutions to Your Laptop Fan Problem

It’s not unusual for laptop fans to break down over time. And if ignored, the damage to your computer can be catastrophic. Fortunately, there are steps you can take to improve or fix the problem outright. In this post, we’ll show you some of the ways you can get your …

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Laptop Plugged In, but Not Charging?

When your laptop’s battery level is below 20%, it’s time to get the charger and plug it in. But what if nothing happens? In this post, let’s look at what you can do when your laptop is not charging even though the charger is plugged in. This way, you won’t …

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What to Do When Your USB Drive Is Not Showing Up

USB is an extensively adopted technology that allows us to plug lots of devices into our computers every day. Although it’s quite easy to set up, sometimes it’s not all plug and play. What do you do when your USB drive is not showing up? This can be caused by …

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How To Fix USB Drive Showing Wrong Size

If your USB drive is shown with a wrong size on your computer, it’s likely the result of an improper formatting of the drive. Instead of seeing the actual 16GB or whatever the size of your USB drive is, you’ll see something like a couple hundred MBs available on it.  …

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10 OneDrive Sync Issues & How To Fix Them

OneDrive is an Internet-based platform to store your files. It is like having a hard drive in the cloud. The more files and folders you store and sync, the higher the chances you will experience OneDrive sync issues.  In this article, we will discuss the following ways to fix sync …

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How to Recover Files From a Damaged USB Stick

USB sticks are among the many small and portable modern conveniences you can use to recover files.  Unlike a hard disk drive, a USB stick doesn’t have any moving parts, meaning it has fewer failure points than other storage devices. However, it’s still very vulnerable to damage, so you could …

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How To Fix The “DNS Server Unavailable” Error

The Domain Name System (DNS) server is where all of the domain names for the sites you’ve visited are stored. When searching a domain name in a web browser, it is forwarded by your router to a DNS server. If the particular site’s domain name has been saved, it then …

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How To Fix WhatsApp Web Not Working On PC

One of the great things about WhatsApp is its ability to let you use the messaging service right from any browser on your computer. You can simply scan a code on your computer from your phone and you’re ready to use the WhatsApp app on your desktop or laptop machine. …

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How To Fix Amazon Fire Tablet Not Charging

The Amazon Fire is a sturdy and inexpensive tablet for those on a budget. Unfortunately, many of the models suffer from a consistent design flaw. The chargers for these tablets have a tendency of going bad, leaving your otherwise functional tablet, starved of power.  To say that this is frustrating …

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How to Fix When Windows Won’t Shut Down

Unless you have an issue on your computer, your Windows computer should shut down with the click of an option. If Windows won’t shut down despite repetitive attempts, there’s probably a problematic element on your machine. Sometimes it’s a bit tricky to find out exactly what’s causing the Windows shut …

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